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[February 2, 2000]
Employees, annuitants and family members enrolled in the UC Care medical plan: When you fill or refill a prescription in 2000, be sure to tell the pharmacist that your prescription drug carrier changed from Merck-Medco to Prudential HealthCare (PHC) beginning 1/1/2000. Otherwise, your pharmacist may tell you the prescription is denied by your insurance plan!
PHC has alerted its contracted pharmacies about this change, and once the pharmacies update their systems, your access should be validated automatically. Until then, showing your UC Care identification card should solve any problem. The pharmacist can use the toll-free number, found on the card, to verify your eligibility, if needed.