Home Home < Frequently Asked Questions < I've forgotten my login information
question spacer I've forgotten my username or password information
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At Your Service Logospacer FITSCo exchangespacer
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Forgot Your Username? Forgot Your Customer ID? Forgot your login information?
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Forgot Your Password? Forgot Your PIN?  
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    or contact Customer Service

                     email: customer.service@ucop.edu
       Phone: 1-800-888-8267 (in U.S.)
       Phone: 1-510-987-0200 (from outside the U.S.)
       Monday through Friday, 8:30 am—4:30 pm (PT).

(Exchange is a secure intranet website used system-wide for sharing internal documents. You can access it via the web at http://exchange.ucop.edu/Login/ or you can download a program to access Exchange directly from your PC or Mac.)
Directions for installing the software can be found at http://atyourservice.ucop.edu/administrators/fc_setup.html