HomeHome < Employees < Health and Welfare Benefits < Health Care Facilitator

Every UC campus, medical center and national laboratory employs a Health Care Facilitator to help faculty and staff and their eligible family members to better understand and obtain the full benefits and services available from their UC-sponsored health plans, and to provide confidential one-on-one assistance in resolving health plan issues.

The Health Care Facilitator can help you to:

  • Understand your UC health plan coverage and patient rights;
  • Define your health care issues;
  • Navigate the health care system;
  • Resolve issues with your doctor, medical group or medical plan carrier;
  • Understand how Medicare benefits coordinate with UC-sponsored medical plans.

The Health Care Facilitator does not:

  • Provide medical or legal advice;
  • Act as a patient-care advocate for services/benefits that are not offered by UC's plans;
  • Suggest treatment plans.

For more information, call your local Health Care Facilitator.

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