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CONEXIS, the administrator of UC's plan, receives your enrollment information a few days after your enrollment is processed. Once CONEXIS receives your information, you can begin submitting claims for reimbursement. DepCare allows reimbursements up to the amount you have contributed to date. Heath FSA allows reimbursements up to the annual contribution amount at any time during the year.
To submit a manual claim for reimbursement, complete the form available online, print it, sign it, and then mail it, along with appropriate documentation, to:
You can also get a copy of the claim form by calling 1-800-482-4120.
For Health FSA only, you may use the Health FSA spending card to pay for any eligible expense as long as the provider accepts MasterCard. There will be times that CONEXIS requests documentation of your spending card payment in order to approve it per IRS regulations.
To submit a card audit to have a card transaction approved, submit the letter sent to you by CONEXIS, print it, sign it, and then mail it, along with appropriate documentation, to:
You must submit claims yourself; claims submitted by a spouse or other family member will be returned. With your claim, include a copy of the medical, dental, or vision plan's EOB (Explanation of Benefits). Be sure to submit copies only; CONEXIS does not return or keep copies of bills or receipts.
CONEXIS guarantees that claims will be processed for payment within three business days. Once processed, claims will be released the following business day.