Home Home < Human Resources and Benefits Briefing < November 2007

Resetting a Password

Q: What do I do if I can't remember my At Your Service Online password so I can make Open Enrollment changes for next year?

A: You have three options to obtain a new password.

  1. You can have a temporary password emailed to you using your email address of record;
  2. If you have provided answers to the "challenge questions" you may set a new password after answering three of the questions. For additional information on "challenge questions" see the frequently asked questions; or
  3. If you have not yet set your challenge questions, you can contact the UC Customer Service Center to assist you in resetting your password.