Resetting a Password

Q: What do I do if I can't remember my At Your Service Online password so I can make Open Enrollment changes for next year?

A: You have three options to obtain a new password.

You can have a temporary password emailed to you using your email address of record;

If you have provided answers to the "challenge questions" you may set a new password after answering three of the questions. For additional information on "challenge questions" see the frequently asked questions; or

If you have not yet set your challenge questions, you can contact the UC Customer Service Center to assist you in resetting your password.