Before contacting Customer Service, may we suggest you view our answers to some frequently asked questions. If you still have a question that is not addressed, please contact Customer Service for additional assistance.

At Your Service Customer Service: for all issues regarding your personal account (including address changes, login information, etc) or policy issues:

Phone: 1-800-888-8267 (in U.S.)
Phone: 1-510-987-0200 (from outside the U.S.)
Monday through Friday, 8:30 am—4:30 pm (PT).

email: customer.service@ucop.edu

P.O. Box 24570
Oakland, CA 94623-1570

Webmaster: for broken links or other technical issues

       email: ayswebmaster@ucop.edu